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Nondumiso Motau

@nondumisomotau1

Sales Consultant at ERA by DJ Zinhle, serving customers and processing purchases while driving sales through upselling and cross-selling.

South Africa

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What I'm looking for

I’m seeking a remote opportunity in customer service, administration, virtual assistance, data capturing, or sales support where I can apply my communication, organisational, and problem-solving skills.

At ERA by DJ Zinhle, I provide personalised customer service, answer product enquiries, and recommend suitable products. I process purchases and payments using POS systems and support store operations.

I also use product knowledge to upsell and cross-sell, working toward sales targets and KPIs. I maintain stock information and help keep products organised and professionally presented.

At Sunglass Hut, I assisted customers with product selection, promoted products and services, and processed sales transactions. I also supported merchandising, stock-related duties, and general store operations.

At Fit World Gym, I provided administrative support, handled member enquiries, and maintained records and member databases. I’m currently studying toward a BCom at University of South Africa (UNISA), and have completed qualifications in law, virtual assistance, and TEFL.

Experience

Work history, roles, and key accomplishments

Current

Sales Consultant

Current

Era by DJ Zinhle

Jul 2025 - Present (1 year 3 months)

Provides personalised customer service, processes transactions, and drives sales through upselling and cross-selling. Maintains stock accuracy and supports daily store operations.

Customer Service Sales Upselling Cross Selling POS systems Stock Administration Visual Merchandising Teamwork

Sales Consultant / Sales Associate

Sunglass Hut

Dec 2024 - Jun 2025 (6 months)

Delivered professional customer service in a fast-paced retail environment, assisted with product selection, and processed transactions accurately. Collaborated with colleagues to achieve store objectives and maintained merchandising standards.

Customer Service Sales Upselling Cross Selling POS systems Inventory Management Merchandising Teamwork

Administrative Assistant

Fit World Gym

Aug 2022 - Apr 2023 (8 months)

Provided day-to-day administrative support, handled customer enquiries, and maintained accurate records and databases. Managed calendar tasks and supported daily operational workflows.

Administrative Support Customer Service Data Capturing Record keeping Database Management Calendar Management Microsoft Office Attention To Detail