Sethogola Lennett Ratau
@sethogolalennettrata
Experienced virtual assistant seeking challenging opportunities for growth.
South AfricaWhat I'm looking for
I am an experienced Virtual Assistant with a proven track record in customer service and administrative roles. My journey began as a Trainee Supervisor at Mr. Price Group, where I honed my skills in managing sales floors, training staff, and handling stock efficiently. This experience laid the foundation for my subsequent roles, including a Store Associate at Jam Clothing, where I further developed my expertise in sales and customer service.
In addition to my retail experience, I served as a Call Center Agent at Khum Consultant, where I utilized MS Office tools to manage customer inquiries and assist clients in selecting the right products. Currently, I am freelancing as a Virtual Assistant, where I am responsible for posting jobs on LinkedIn and engaging with applicants. My commitment to excellence and continuous learning drives me to seek challenging opportunities that allow me to contribute to organizational success while growing professionally.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Freelancer.com
Mar 2024 - Present (1 year 3 months)
As a Virtual Assistant, I post jobs on LinkedIn and respond to applicants with further details, ensuring effective communication and organization.
Store Associate
Jam Clothing
Nov 2022 - Sep 2023 (10 months)
In my role as a Store Associate, I was responsible for receiving and capturing stock, managing the sales floor, and providing customer service. I also handled cash and assisted with housekeeping.
Call & Customer Service Agent
Khum Consultant
Jun 2020 - Sep 2022 (2 years 3 months)
As a Call & Customer Service Agent, I handled incoming and outgoing calls, assisted customers in selecting products, and addressed customer inquiries using MS Office tools.
Fieldwork Supervisor
Statssa (Census Project)
Jan 2021 - Feb 2021 (1 month)
Led a team of field workers capturing data for the census project. Successfully completed assigned areas within the first two months.
Trainee Supervisor
Mr Pice Group
Mar 2016 - Jun 2018 (2 years 3 months)
As a Trainee Supervisor, I trained staff, managed stock, and oversaw the sales floor. My responsibilities included cash handling, merchandising, and providing excellent customer service.
Education
Degrees, certifications, and relevant coursework
Thusanang
Certificate, Office Management
2024 -
Studying Operating and Managing Office Equipment at Level 4 to enhance skills in office administration and management.
Vlakfontein Secondary School
High School Diploma, Commercial Studies
2014 - 2014
Completed commercial subjects which provided foundational knowledge in business and office management.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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