Nomvelo Ndhlovu
@nomvelondhlovu
Innovative customer service professional with strong problem-solving skills.
South AfricaWhat I'm looking for
I am an innovative and energetic customer service professional with a strong background in problem-solving and communication. My experience spans various roles, including teaching, catering coordination, and restaurant management, where I have honed my skills in active listening and conflict resolution. I am passionate about building customer relationships and delivering exceptional service.
Throughout my career, I have contributed to community initiatives, such as organizing events for a local church, which has deepened my commitment to serving others. My academic background includes a Diploma in Education with a focus on Food Technology and Design, equipping me with the knowledge and skills to educate and inspire others. I thrive in environments that challenge me to grow and develop professionally.
Experience
Work history, roles, and key accomplishments
Community Volunteer
Church Community
Jan 2021 - Present (4 years 6 months)
Volunteered part-time at a church community, actively contributing to various initiatives. Successfully organised five community events, demonstrating strong coordination and execution skills.
Relief Teacher
Primary School
Jan 2017 - Present (8 years 6 months)
Served as a relief teacher for Grade 6 learners at a primary school. Delivered engaging lessons and managed classroom activities effectively.
Catering Coordinator
Small NGO Company
Jan 2013 - Present (12 years 6 months)
Coordinated catering operations for a small NGO, overseeing meal preparation for large functions. Trained and led a team of individuals, ensuring high-quality food service.
Restaurant Manager
Thai Restaurant
Jan 2010 - Present (15 years 6 months)
Managed daily operations as a Restaurant Manager at a Thai restaurant. Oversaw staff, ensured customer satisfaction, and handled administrative tasks.
Part-time Waitress
College
Jan 2008 - Present (17 years 6 months)
Worked part-time as a waitress while attending college, gaining valuable customer service experience. Managed orders, served patrons, and handled payments efficiently.
Education
Degrees, certifications, and relevant coursework
Belvedere Technical Teachers College
Diploma in Education, Food Technology and Design
Completed a Diploma in Education with a major in Food Technology and Design. Studied subjects including Theory of Education, Professional Studies, and Teaching Practice.
Minda High School
High School Diploma, General Studies
Completed high school education at Minda High School. Studied a range of subjects including English Language, Religious Studies, Geography, Ndebele, Integrated Science, Agriculture, Fashion and Fabrics, and Mathematics.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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