Nokuthula Chipiro
@nokuthulachipiro
Results-driven Sales & Customer Service Executive with proven ability to exceed targets and retain clients.
What I'm looking for
I am a results-driven Sales & Customer Service Executive with extensive experience in retail and hospitality across South Africa and the UAE. I consistently meet and exceed sales targets while delivering exceptional customer experiences through clear communication and problem solving.
My background includes Sales Associate/Cashier and Sales & Customer Service Executive roles where I managed POS transactions, maintained inventory accuracy, prepared tailored sales proposals, and coordinated with internal teams to fulfill client requests. I have hands-on experience using CRM systems to track client accounts and follow up to secure repeat business.
I focus on building and nurturing long-term client relationships, analyzing market trends and customer feedback to identify opportunities, and designing promotions to drive revenue growth. I bring reliability, punctuality, and a strong work ethic to every role.
I am immediately available and seek a customer-facing sales role where I can leverage my hospitality and retail experience to increase revenue, improve customer satisfaction, and support a collaborative team environment.
Experience
Work history, roles, and key accomplishments
Sales Associate / Cashier
Pick and Pay
Aug 2024 - May 2025 (9 months)
Assisted customers with purchases and operated cash registers, maintained checkout and stock levels, and resolved inquiries to support daily sales targets and ensure positive shopping experiences.
Sales & Customer Service Executive
The Springbok Lodge
Jan 2022 - Jun 2024 (2 years 5 months)
Developed and maintained client relationships, prepared tailored sales proposals and managed CRM records to secure bookings and increase repeat business, contributing to revenue growth.
Sales & Customer Service Executive
The Milkwood Hotel
Jan 2020 - Dec 2021 (1 year 11 months)
Managed client relationships and conducted market research, delivered sales presentations and negotiated pricing to meet and exceed monthly sales targets.
Education
Degrees, certifications, and relevant coursework
Skyview School of Hospitality and Tourism
Certificate, Tourism and Hospitality Management
Completed a Tourism and Hospitality Management Certificate awarded on 25 July 2002 focusing on hospitality operations and customer service.
Availability
Location
Authorized to work in
Job categories
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