Open to opportunities

Noemi Alonso

@noemialonso

Dubai-based Product Owner / Manager with experience in e-commerce, SaaS, marketplaces & digital transformation. End-to-end product delivery.

United Arab Emirates

Message

What I'm looking for

I seek a product leadership role where I can drive digital transformation, deliver customer-focused SaaS/e‑commerce products, mentor teams, and scale operations in an Agile, growth-oriented company.

I’m a Product Manager who enjoys turning ideas into products that actually work. I’ve built and launched digital products across e-commerce, SaaS and marketplaces, from the first idea and roadmap through to launch and day-to-day operations.

I’ve worked in both fast-moving startups and global companies, leading cross-functional teams and bringing together business, technology and customer needs. My experience includes API and Shopify integrations, process improvement, and building scalable digital platforms.

I’m at my best when things are complex, messy or need fixing. I like making them simpler, clearer and more efficient, while keeping the focus on the customer and the business.

Experience

Work history, roles, and key accomplishments

Current

Senior Product Manager

Current

Gentoo Worldwide Tickets

Mar 2024 - Present (2 years 6 months)

Led end-to-end development and launch of Gentoo’s global ticketing platform, achieving operational readiness in one year and scaling the product offering rapidly across attractions. Managed cross-functional teams, API integrations, Shopify setup, and partner contracts to improve operational efficiency and platform adoption.

Product Management Shopify API Integration Roadmapping Agile Operations Management Stakeholder Management

Digital Product Owner

Vodafone Innovation Hub

Jan 2022 - Feb 2024 (2 years 1 month)

Served as Product Owner for SHiFT SaaS, centralising administrative requests to replace manual workflows and increasing operational efficiency across markets. Defined product requirements, prioritised backlog, coordinated sprints, and drove cross-market standardization and adoption.

Product Ownership SaaS Agile Process Mapping Stakeholder Management Operational Transformation Documentation

Operations & Continuous Improvement Specialist

Rio Tinto Alcan & Fives Group

Jan 2009 - Jan 2020 (11 years)

Managed full-cycle operations for three major aluminium smelter accounts, implemented KPI frameworks and non-conformance processes that reduced discrepancies by up to 60%, and delivered SOPs and training to improve onboarding and operational performance.

Operations Management Continuous Improvement Six Sigma KPIs Contract Management Root Cause Analysis Training and Development

Logistics & Customer Service Specialist

IKEA / JL Pantoja Transports

Jan 2004 - Jan 2006 (2 years)

Managed logistics and service fulfillment for a team of 12 drivers, improving delivery processes and reducing customer complaints through enhanced service workflows.

Logistics Management Customer Service Team Coordination Process Improvement Complaint Resolution Operations