I seek a people-centred role, one that optimises my strengths in constructive engagement with people and administrative workflows.
Nobuhle Ziqubu
@nobuhleziqubu
Detail-oriented retail leader driving sales, inventory accuracy, and exceptional customer experiences.
What I'm looking for
I'm a sales and operations professional with over seven years of experience built on one core strength: genuinely connecting with people. Whether I'm guiding a school through a bulk order, supporting a corporate client's account, or coaching a new team member, I bring the same care and attentiveness — because I believe strong relationships, not just good pricing, are what keep clients coming back.
Currently Assistant Store Manageress at a leading chain bookstore(a role I earned through consistent promotion), I manage the full B2B and B2C sales pipeline for schools, corporate accounts, and private clients — from the first enquiry through quoting, negotiation, and long after the sale closes. I take pride in being the person clients trust to follow through, resolve issues quickly, and make them feel heard, which is why I've built long-term, repeat relationships with institutions and businesses across my career.
I've also spent much of my career developing people: mentoring and leading sales teams, coaching consultative selling techniques, and building a client-first culture wherever I go. I pair that people-first approach with sharp operational precision — managing invoicing, reconciliations, and financial administration with zero-tolerance accuracy — so nothing falls through the cracks between the relationship and the paperwork.
I'm now looking to bring this blend of client service excellence, account management, and team leadership to a broader commercial environment as an Internal Sales Officer or Sales Support specialist.
Experience
Work history, roles, and key accomplishments
Store Manager
Bargain Books
Apr 2026 - Present (6 months)
Lead full B2B/B2C sales pipeline for school, corporate, and private clients — quoting, negotiating, and closing. Monitor daily sales figures and prepare ahead for prospective sales. Manage daily inventory, cash-up reporting, invoicing, and reconciliations. Coach and lead a sales team while ensuring compliance with sales and loss-prevention standards.
Senior Bookseller
Bargain Books
Mar 2024 - Present (2 years 7 months)
Supervise store operations, inventory control, and merchandising to drive sales and ensure accurate financial transactions; mentor junior staff and manage supplier relations to support business continuity.
Bookseller
Bargain Books
Apr 2019 - Feb 2024 (4 years 10 months)
Assisted customers, managed inventory using the Papyrus system, and executed merchandising and POS duties to maintain stock accuracy and improve product visibility.
Customer Service Rep
Consumer Connect
Feb 2017 - Mar 2019 (2 years 1 month)
Handled high-volume outbound calls for sales and research, generated qualified leads, and executed upsell/cross-sell strategies to drive revenue and improve customer retention.
Education
Degrees, certifications, and relevant coursework
University of South Africa
Bachelor of Arts, Environmental Management
Currently pursuing a Bachelor of Arts in Environmental Management with expected completion in 2026.
John Ross College
National Senior Certificate, General Secondary Education
Completed the National Senior Certificate in 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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