I seek a people-centred role, one that optimises my strengths in constructive engagement with people and administrative workflows.
Nobuhle Ziqubu
@nobuhleziqubu
Detail-oriented retail leader driving sales, inventory accuracy, and exceptional customer experiences.
What I'm looking for
I am a results-driven retail professional with extensive experience in high-volume customer service, sales, and store operations. I combine hands-on retail management with strong organizational skills to deliver efficient, customer-focused outcomes.
In senior and frontline bookselling roles I supervised daily store activities, managed inventory control and supplier coordination, and handled financial transactions with accuracy and compliance. I have a track record of improving merchandising and store layout to increase product visibility and sales.
My background includes outbound sales and lead generation, where I built pipelines, executed upsell strategies, and conducted follow-up to boost retention. I mentor and train junior staff to raise customer service standards and strengthen team performance.
I am currently completing a Bachelor of Arts in Environmental Management and seek opportunities where I can leverage my retail operations expertise, attention to detail, and client-focused approach to contribute to business growth and operational excellence.
Experience
Work history, roles, and key accomplishments
Senior Bookseller
Bargain Books
Mar 2024 - Present (1 year 8 months)
Supervise store operations, inventory control, and merchandising to drive sales and ensure accurate financial transactions; mentor junior staff and manage supplier relations to support business continuity.
Bookseller
Bargain Books
Apr 2019 - Feb 2024 (4 years 10 months)
Assisted customers, managed inventory using the Papyrus system, and executed merchandising and POS duties to maintain stock accuracy and improve product visibility.
Customer Service Rep
Consumer Connect
Feb 2017 - Mar 2019 (2 years 1 month)
Handled high-volume outbound calls for sales and research, generated qualified leads, and executed upsell/cross-sell strategies to drive revenue and improve customer retention.
Education
Degrees, certifications, and relevant coursework
University of South Africa
Bachelor of Arts, Environmental Management
Currently pursuing a Bachelor of Arts in Environmental Management with expected completion in 2026.
John Ross College
National Senior Certificate, General Secondary Education
Completed the National Senior Certificate in 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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