NI
Open to opportunities

Nneka Ifeabunije

@nnekaifeabunije

Dedicated customer service representative with strong problem-solving skills.

Nigeria
Message

What I'm looking for

I seek a role in a progressive organization that values teamwork and offers growth opportunities.

Nneka Vivian Ifeabunike is a conscientious and dedicated professional with a strong background in customer service and data annotation. With a Bachelor of Science degree in Estate Management from Nnamdi Azikiwe University, she has developed excellent problem-solving, management, and negotiation skills. Nneka is an adaptable team player who approaches challenges with a positive attitude, making her a valuable asset to any organization.

Currently working as an Independent Contractor with Appen, Nneka has honed her skills in data annotation, content moderation, and transcription. Her previous experience as a Customer Service Representative at Tizeti Network Limited allowed her to maintain a professional demeanor while addressing customer inquiries and complaints. Nneka's ability to manage a team of junior representatives and ensure customer satisfaction showcases her leadership capabilities and commitment to excellence in service delivery.

Experience

Work history, roles, and key accomplishments

TL

Customer Service Representative

Tizeti Network Limited

Feb 2019 - Jun 2024 (5 years 4 months)

In my role as a Customer Service Representative at Tizeti Network Limited, I maintained a professional attitude, responded to inquiries, resolved complaints, processed orders, and managed a team of junior representatives to ensure customer satisfaction.

Education

Degrees, certifications, and relevant coursework

Nnamdi Azikiwe University logoNU

Nnamdi Azikiwe University

Bachelor of Science, Management

2011 - 2016

Grade: Second Class Upper

Studied for a Bachelor of Science degree with a focus on Management, achieving a Second Class Upper division.

KC

Kabe College

West African Senior School Certificate

2010 - 2011

Completed the West African Senior School Certificate (WASSCE).

SS

St Paul’s Primary School

First School Leaving Certificate

1999 - 2004

Completed the First School Leaving Certificate (FSLC).

Tech stack

Software and tools used professionally

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Nneka Ifeabunije - Data Annotator - Appen | Himalayas