Nkosiyazi Dlamini
@nkosiyazidlamini
I support hotel guests and daily hospitality operations through front office, administration, and customer service.
EswatiniWhat I'm looking for
I've supported guest reservations, front-desk enquiries, room bookings, bar sales, and daily reception activities at Highlands Inn Hotel in Eswatini.
I coordinate with housekeeping, kitchen, and other departments to respond to guest requests while maintaining professional service standards. I also provided guest service for VIP guests during major hospitality and national events at Happy Valley Hotel and the Ingwenyama Cup Awards.
Through remote work with Greenwich Company, I've managed digital records, data entry, email correspondence, and HR administrative support. I bring an Associate Degree in International Tourism and am seeking to contribute my tourism knowledge and customer service to a hospitality or tourism organisation.
Experience
Work history, roles, and key accomplishments
Receptionist
Highlands Inn Hotel
Jan 2026 - May 2026 (4 months)
Managed guest reservations, front-desk enquiries and daily reception activities. Coordinated with housekeeping, kitchen and other departments to respond to guest requests.
Education
Degrees, certifications, and relevant coursework
Limkokwing University of Creative Technology
Associate Degree, International Tourism
Completed an Associate Degree in International Tourism, gaining knowledge in tourism and hospitality management.
Dvokolwako High School
General Certificate of Secondary Education, General Education
Completed the General Certificate of Secondary Education (EGCSE).
Tech stack
Software and tools used professionally
Availability
Location
EswatiniAuthorized to work in
Job categories
Skills
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