Open to opportunities

Nosipho Dube

@nosiphodube1

Message

Motivated professional skilled in community liaison and office administration.

Eswatini

Message

What I'm looking for

I am looking for a role that allows me to empower communities and grow professionally.

I am a motivated and adaptable professional with a diverse background in community liaison, office administration, and hospitality. My experience includes acting as a bridge between NGOs and local communities, enhancing engagement and awareness, and coordinating outreach programs that empower individuals and foster growth. I am passionate about driving community initiatives and ensuring project success through effective communication and collaboration.

In my role as a Front Desk Receptionist at Phophonyane Falls Eco Lodge, I honed my customer service skills by managing guest experiences and addressing inquiries with professionalism. My educational background, including a Postgraduate Diploma in Business Administration, has equipped me with advanced knowledge in business operations, marketing, and strategic management. I am eager to learn new skills and take on responsibilities that contribute to organizational success.

Experience

Work history, roles, and key accomplishments

Front Desk /Receptionist

Phophonyane Falls Eco Lodge

Mar 2019 - Jun 2021 (2 years 3 months)

Managed guest check-ins and check-outs with professionalism and efficiency, addressing inquiries, complaints, and requests via various channels. Maintained reservation systems, coordinated with departments, and provided recommendations on local attractions to enhance guest experience. Handled administrative tasks including mail sorting, record keeping, and office correspondence.

Customer Service Record keeping Communication Problem Solving Microsoft Office Suite Data Entry

Community Liaison

Rock of Hope (NGO)

Sep 2017 - Oct 2018 (1 year 1 month)

Acted as a bridge between the NGO and local community, enhancing engagement and awareness. Coordinated distribution of HIV/AIDS prevention commodities and educational materials, and facilitated community outreach programs to build support networks. Compiled detailed reports to inform project progress and funding.

Community Engagement Outreach programs Project Coordination Communication HIV Prevention

Education

Degrees, certifications, and relevant coursework

Namibia Business School

Postgraduate Diploma, Business Administration

Developed advanced knowledge of business operations, marketing, finance, and strategic management. Gained skills in project planning, organizational leadership, and customer relationship management.

Limkokwing University

Associate Degree, International Tourism

Studied global tourism trends, travel operations, hospitality services, and intercultural communication. Trained in itinerary planning, guest service, and tourism marketing, with an emphasis on real-world tourism scenarios and customer experience.