Samkelisiwe Mathenjwa

I am a customer service specialist with over a year of hands-on experience delivering excellent service in fast-paced, high-pressure settings. I consistently handle cash and transactions with accuracy while resolving customer inquiries and conflicts professionally.

I have developed strong communication, conflict-resolution, and adaptability skills through casino dealer duties and formal coursework in customer service and remote work fundamentals. I perform well independently and as part of a team, maintaining attention to detail and compliance with procedures.

I am ready to contribute to customer service, administrative, or remote support roles where I can apply my digital communication skills and proven ability to manage diverse client needs.