Nkhala Molapo

Validated end-to-end buy, sell, and rewards workflows within a crypto exchange application across web and mobile platforms. Performed functional, confirmation, and regression testing to ensure accuracy of transaction flows and reward calculations.

Recorded and evaluated audio clips for AI multimodal research, and reviewed and annotated multimedia data. Compared AI-generated outputs and provided qualitative feedback to improve system accuracy.

Develop and improve AI training content by creating and reviewing prompts and responses. Optimize AI performance by evaluating and ranking responses, and ensure model integrity by testing for inaccuracies or biases.

Conducts personalized one-on-one and small group English lessons for international corporate learners. Designs lesson plans tailored to professional contexts and provides pronunciation correction and vocabulary expansion.

Coordinated documentation and communication across departments, ensuring timely and accurate client deliverables. Prepared, reviewed, and organized legal and operational documents for compliance and audit.

Performed manual, functional, exploratory, regression, and usability testing on iOS and web-based applications. Logged detailed defect reports and applied ISTQB-aligned techniques for structured QA coverage.

Managed payroll, reconciliations, and document filing with strict confidentiality. Maintained structured case and client files aligned with legal and financial compliance.

Oversaw invoice processing, documentation control, and record-keeping to support financial accuracy. Liaised with external stakeholders and supported management with data reports.

Completed QA Software Testing course on Udemy in 2025.

Completed Basics in Financial Management course at the University of Cape Town in 2020.

Earned ACCA Certified Accounting Technician (CAT) qualification from the Centre for Accounting Studies in 2014.

Completed Cambridge Overseas School Certificate at Soofia English Medium School in 2012.