Chidinma Nwadugbo
@chidinmanwadugbo
Travel and tourism professional skilled in reservations, ticketing, and customer-focused operations.
What I'm looking for
I am a travel and tourism professional with hands-on experience in GDS (Galileo, Amadeus), airline ticketing, hotel reservations, visa processing assistance, and tour packaging. I have worked across travel agency, hotel front desk, and consulting roles, delivering bookings, PNR management, OTA integration, and strong client relationship management.
I retain relationships with tour operators and DMCs, have led destination research and packaged trips, and solved travel problems including visa requirements and itinerary optimization. I am proactive, a strong communicator, and experienced in CRM tools, Google Workspace, and operations that improve customer satisfaction and drive sales.
Experience
Work history, roles, and key accomplishments
Travel Assistant I
Godike Travels and Tours
Jan 2025 - Present (1 year 2 months)
Assisted with visa processing, flight and hotel bookings, and tour packaging using OTAs and Galileo GDS, generating PNRs and managing passenger data to deliver accurate itineraries.
Consultant (Admin)
Albina and Albina Consulting Services
Jan 2024 - Present (2 years 2 months)
Promoted to the admin section after NYSC and retained at primary assignment to provide administrative consultancy and support for operational activities.
Front Desk & Reservations
Caesars Luxury Hotel
Jan 2023 - Jan 2024 (1 year)
Handled reception, hotel reservations and marketing during NYSC, managed guest relations, resolved complaints and leveraged OTAs to optimize bookings and sales.
Office Assistant / Sales Rep
Mega Treats Advisory and Consultancy Services
Feb 2022 - Nov 2022 (9 months)
Managed documentation, weekly reporting, stock taking and sales recording while supporting advertising, visitor engagement and contributing ideas to grow the business.
Tour Planner (Volunteer)
Goge Africa
Jan 2020 - Mar 2020 (2 months)
Supported tour planning and information filing for broadcast segments to showcase destinations and assist production logistics.
Education
Degrees, certifications, and relevant coursework
Universal School of Aviation
Certificate, Travel Agency Management
2024 - 2024
Completed training in Travel Agency Management covering GDS (Amadeus), airline fare and ticketing, reservations, tourism management, airline geography, and salesmanship.
Obafemi Awolowo University
Bachelor of Science, Geography
2015 - 2023
Activities and societies: Annual Geography Students Conference; Planning committee member for university seminar; Lagos State Representative, Young Professionals for Urban Development
Bachelor of Science in Geography with coursework and practical focus on human and physical geography relevant to travel and tourism.
Holy Trinity Catholic Church Computer School, Maitama Abuja
Certificate, Computer Skills
2010 - 2013
Completed computer skills training in Microsoft Office suite, CorelDraw and introductory JavaScript.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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