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Njabulo Nkosi

@njabulonkosi

Customer service specialist at Meridian Cosmo City handling billing queries and records for 500+ client accounts.

South Africa
Message

At Meridian Cosmo City, I resolve billing and payment queries by phone and email, explaining account balances and processes in plain language. I keep records for 500+ client accounts in Synergy and Microsoft Dynamics.

I also follow up on overdue accounts, process payments and invoices, and prepare learner statements and management reports.

At Mediclinic Muelmed, I completed patient admissions, bed functions and discharges using AS400 and ICD and CPT codes. I phoned medical aids for authorisations and explained benefits and co-payments to patients.

I’m fluent in English and Zulu, and I’m available for US Eastern hours from a private home office with reliable internet and backup power.

Experience

Work history, roles, and key accomplishments

MC
Current

Finance Assistant

Meridian Cosmo City

Dec 2025 - Present (11 months)

Resolved billing and payment queries from parents, third-party institutions, and internal staff by phone and email. Maintained accurate records for 500+ client accounts in Synergy and Microsoft Dynamics, processed payments and invoices up to R500,000 per month, and followed up on overdue accounts.

Education

Degrees, certifications, and relevant coursework

TT

Tshwane University of Technology

Diploma, Administrative Information Management

Diploma in Administrative Information Management from Tshwane University of Technology.

Tech stack

Software and tools used professionally

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