Open to opportunities

Sasha Mugadza

@sashamugadza

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Billing and finance professional skilled in reconciliation, account management, and procurement.

Zimbabwe

Message

What I'm looking for

I seek a finance or billing role where I can apply reconciliation and account-management skills, work within clear SLAs, contribute to process improvements, and grow into broader finance or procurement responsibilities in a collaborative, integrity-driven team.

I am a finance and billing professional with hands-on experience in billing operations, account reconciliations, and supplier adjudication. I consistently resolve billing queries within SLA timelines, prepare reconciliations and statements, and support account managers to ensure billing accuracy and transparent client communication.

My background includes internships and roles in accounting, administration, and community engagement, and I'm pursuing an MBA to deepen my commercial and management accounting expertise. I bring strong Microsoft Office and bookkeeping skills, familiarity with Pastel/Prism and ServiceNow, and a commitment to integrity and professional excellence.

Experience

Work history, roles, and key accomplishments

Current

Billing Clerk

Current

Liquid Intelligent Technologies

Oct 2024 - Present (1 year 1 month)

Prepare pre- and post-bill run reconciliations and process billing queries via ServiceNow, resolving issues within 48 hours and ensuring accounts are activated and payments allocated within SLA timelines.

ServiceNow Customer Account Management Revenue Recognition Excel

Current

Procurement Supplier Adjudicator

Current

Liquid Intelligent Technologies

Sep 2024 - Present (1 year 2 months)

Evaluate supplier proposals, ensure procurement compliance with policies and regulations, document adjudication decisions, and identify and mitigate supplier-related risks.

Procurement & Compliance Risk Mitigation Documentation

Billing Intern

Liquid Intelligent Technologies

Sep 2023 - Aug 2024 (11 months)

Processed billing queries and account reconciliations via ServiceNow, prepared customer statements, activated accounts within SLA timelines, and supported account managers with adjustments.

ServiceNow Customer Service Account Reconciliation Invoicing Excel

Secretary, Admin & Community Officer

University of Johannesburg

Jan 2020 - Dec 2021 (1 year 11 months)

Maintained resident records and organized files, prepared monthly house reports, and planned community engagement events aligned with the SDGs.

Administrative Support Records Management Event Planning Community Engagement Reporting

Accounting Intern

M-Team Lentus Plastics

Jan 2017 - Dec 2018 (1 year 11 months)

Assisted with payroll, bookkeeping, invoicing and client reminders, and supported marketing efforts to acquire new customers.

Payroll Bookkeeping Invoicing Accounts Receivable Client Communication Excel

Education

Degrees, certifications, and relevant coursework

University of Suffolk

Master of Business Administration, Business Administration

2025 -

Enrolled in a Master of Business Administration program beginning in 2025.

Claremont Business School

Chartered Institute of Management Accounting - Management Level, Management

2023 - 2023

Grade: E2 Managing Performance Passed

Completed Management Level studies with a focus on managing performance at the Chartered Institute of Management Accountants level.

University of Johannesburg

Bachelor of Commerce, Finance

2019 - 2022

Grade: GPA 3.2

Activities and societies: Certificates: Artificial Intelligence In 4IR (University of Johannesburg); Organizational Leadership (University of Johannesburg); Financial markets (Coursera)

Completed a Bachelor of Commerce in Finance with majors in Accounting, Financial Management, Investment Management and Financial Planning.