Simla Ramchuran

Processed invoices, refunds and payments for recruitment placements, negotiated fees, tracked outstanding invoices and provided billing performance reports while ensuring compliance with company policies. Maintained client relationships to improve collections and billing accuracy.

Billed discharged and in-patient files, reconciled pharmacy and ward stock charges, validated patient and coding details, and EDI'd finalized accounts to medical aids while ensuring ISO 9001 file compliance. Streamlined billing accuracy and reduced claim rejections.

Captured student billing data, managed sundry fees, processed refunds and bursaries, and conducted telephonic collections and account reconciliations to maintain debtor ledger health. Prepared statements and documentation for handover and improved aging analysis accuracy.

Managed billing, account reconciliations and debt collection for private, medical aid, international and injury-on-duty ledgers totaling multimillion rand balances; processed estimations and refunds and maintained accurate ledgers. Improved receivables processes and reduced short payments through reconciliations and follow-ups.

Handled accounts, invoicing, dispatch and customer appointments while maintaining stock levels and ensuring customers received goods; supported owner with administrative tasks. Managed daily clerical duties improving order fulfillment accuracy.

Performed invoicing, reception support, debtor administration and customer service while arranging travel and director appointments to maintain smooth office operations. Managed debtors queries and improved collections follow-up.

Completed Microsoft Office and Word training at Damelin College in 1993.

Completed a qualification in Beauty Technology, awarded December 1991.

Completed Grade 12 at Kharwastan Secondary School in 1989.