At MTD Civils and Network Planning, I plan and schedule fibre installation and maintenance work, keeping jobs on schedule and to company standards. I check completed installations and documentation, carry out ONT checks, and track maintenance jobs through QC Connect.
I also handle fibre administration on 1Map, maintain stock records, and check invoices against completed work and agreed rates. As a main point of contact for clients and stakeholders, I schedule appointments and follow up on queries and escalations.
At Agrana Fruit South Africa, I ran the full HR function for a workforce of 300+ employees, covering recruitment, payroll, contracts, reporting and employee support. Earlier, at Scorpion Legal Protection, I led and coached a customer service and claims team and oversaw claims administration.
