Jacqui Mokadikwa-Raseroka

Orchestrated all HR functions, provided strategic HR leadership, directed end-to-end recruitment, and ensured compliance with South African labour legislation. Managed employee relations, performance management, training, benefits, and HR analytics.

Conducted training needs analyses, aligned training initiatives with organisational objectives, and coordinated skills development interventions. Served as primary liaison with the Transport Education Training Authority (TETA).

Assumed acting leadership during a transitional phase, managing core HR functions with focus on employee relations, workplace culture, training, and legal compliance. Acted as a conduit between staff and management to align HR strategies with business objectives.

Managed the complete staffing lifecycle including recruitment, interviewing, hiring, and onboarding. Ensured job descriptions were current, developed training materials, administered leave, and provided administrative support to HR management.

Served as principal point of contact between staff and City of Johannesburg council administration. Coordinated smart metering projects and sourced/captured account and employee data.

Administered employment contracts and personnel documentation, assisted Payroll Manager with employee information, revised company policies, and maintained HR database in compliance with legal requirements.

Pursuing a Postgraduate Diploma in Risk Management, currently in progress.

Completed a Bachelor of Arts with a focus on Psychology.

Completed Grade 12 (Matric) at Cornerstone College.