Nitin Pal
@nitinpal1
Senior Order Management specialist driving accurate EDI and fulfillment operations.
IndiaWhat I'm looking for
I am a results-driven Senior Order Management Specialist with 7+ years managing D2C and B2B order fulfillment, EDI integrations, and supply chain operations for leading US retail brands. I excel at onboarding trading partners, troubleshooting ANSI X12 EDI transactions, coordinating with 3PL warehouses, and maintaining 98%+ fulfillment accuracy while improving time-to-market.
I collaborate across supply chain, customer experience, and operations teams to resolve inventory discrepancies, streamline order-to-cash cycles, and implement process improvements. I build and manage reports, dashboards, and ERP workflows, and have led multiple EDI provider migrations and successful retailer onboarding efforts.
Experience
Work history, roles, and key accomplishments
Senior Order Management Specialist
Artica India Pvt Ltd
Nov 2023 - Aug 2025 (1 year 9 months)
Managed end-to-end order processing across Shopify, Amazon, Walmart and Sam’s Club achieving 98%+ fulfillment accuracy; onboarded 10+ EDI trading partners and reduced integration errors to accelerate time-to-market.
Process Associate - SCM & EDI
Cresc Datasoft Pvt Ltd
Mar 2021 - Oct 2023 (2 years 7 months)
Processed high-volume EDI transactions and led retailer onboarding/migrations to new EDI providers, improving data accuracy and partner compliance across RMS Online, Integral and SPS Commerce.
Operations Executive
Accurate DSY Systems Pvt Ltd
Feb 2020 - Oct 2021 (1 year 8 months)
Oversaw order and inventory processing, inventory counts and sales query resolution, and implemented invoicing improvements to enhance cash flow reliability.
Assistant Engineer
Air Flow Engineers Pvt Ltd
Aug 2018 - Dec 2019 (1 year 4 months)
Assisted in design and installation of engineering systems and coordinated project teams to meet safety and quality standards.
Graduate Engineer Trainee
Edgetech Air Systems Pvt Ltd
Jun 2017 - May 2018 (11 months)
Supervised assembly processes, managed material requisitions and performed inspections to improve manufacturing efficiency and quality assurance.
Education
Degrees, certifications, and relevant coursework
VUVisvesvaraya Technological University
Bachelor of Engineering, Mechanical Engineering
2011 - 2015
Completed a Bachelor of Engineering in Mechanical Engineering with curriculum covering core mechanical engineering principles and practical training.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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