At Cresc DataSoft Pvt Ltd, I processed and fulfilled omni-channel orders for retailers and e-commerce platforms, while managing order and issue queues to meet SLAs.
I proposed integrating FedEx Ship Manager with the ERP. During Black Friday and Thanksgiving, the integration let the team print 1,000–2,000+ shipping labels in one click without extra manpower.
I processed EDI transactions and maintained data in Apparel 2000, Zoho, Manhattan, and Uber Freight. I also investigated order, shipment, and EDI issues, following up with internal teams and vendors until closure.
I led inventory planning and control with 3PL warehouses, processed purchase orders, and coordinated logistics and import/export documentation.
