Nissi Hamandawana

I am Nissi Martha Hamandawana, a passionate call center representative with a strong background in customer service. My experience includes effectively handling high-volume calls and resolving customer concerns while maintaining a positive and professional demeanor. I pride myself on my ability to remain calm under pressure and consistently meet performance targets, including customer satisfaction scores and call handling times.

In my previous role as an Inbound Call Center Agent at Travellers, I focused on providing exceptional support to customers, answering their questions, and ensuring their satisfaction. I am excited about the opportunity to contribute to a team that values outstanding service and strong customer relationships. I am eager to bring my enthusiasm for helping others, attention to detail, and dedication to delivering top-quality support to your organization.