Open to opportunities

Nishat Sarwar

@nishatsarwar

Message

I coordinate UK roadside assistance, vendor logistics, and customer support.

India

Message

What I'm looking for

I'm looking for a customer-focused coordination or operations role where I can manage service cases, work with vendors, support customers, and grow in fast-paced logistics or assistance operations.

At Allianz Partners, I supported Ford customers across the UK with 24/7 roadside assistance, handling incoming cases and keeping customers informed with accurate ETAs and case updates.

I coordinate technicians, towing and recovery, hire car requests, repair shops, fleet companies, and reimbursements to help deliver smooth, timely service.

Experience

Work history, roles, and key accomplishments

Assistant Coordinator

Allianz Partners

Nov 2025 - Jun 2026 (7 months)

Provided 24/7 roadside assistance to Ford customers across the UK, handling cases, assigning technicians, arranging towing/recovery, and coordinating hire car requests. Connected with repair shops and fleet companies to ensure smooth service execution and updated customers with accurate ETAs via Trust Port.

Roadside Assistance Customer Support Vendor coordination Logistics Case Management Trust Port