Aman Rana
@amanrana
I coordinate freight operations, negotiate rates, and deliver reliable client service.
IndiaWhat I'm looking for
I've managed end-to-end freight brokerage operations for US-based clients at Exelium Infocare, coordinating more than 100 shipments across multiple lanes.
I serve as a key point of contact for shippers, carriers, and dispatch teams, negotiating competitive freight rates while protecting service quality and profitability. My work centers on on-time pickups, deliveries, and clear coordination.
At Teleperformance Services India, I provided B2B support for Samsung business clients through phone, email, and ticketing systems. I logged, tracked, and resolved issues through CRM tools while working within SLA guidelines and maintaining customer satisfaction.
Through my internship with Logenix Logistics India, I've built practical exposure to carting, container inspection, BL surrender, shipment bookings, ODEx operations, and export/import documentation.
Experience
Work history, roles, and key accomplishments
Freight Broker
Exelium Infocare
May 2024 - Dec 2025 (1 year 7 months)
Managed end-to-end freight brokerage operations for US-based clients across multiple lanes. Coordinated and hauled 100+ shipments, negotiated competitive rates, and acted as primary contact for shippers, carriers, and dispatch teams.
B2B Support Executive
Teleperformance Services India Pvt. Ltd
May 2023 - Sep 2023 (4 months)
Provided end-to-end B2B customer support for Samsung business clients via phone, email, and ticketing systems. Maintained high customer satisfaction by delivering timely and professional support and resolved issues using CRM tools in compliance with SLA guidelines.
Intern
Logenix Logistics India Pvt. Ltd.
Mar 2026 - Present (5 months)
Worked on field operations including carting, container inspection, and BL surrender. Assisted in shipment bookings, documentation, and logistics coordination, gaining practical understanding of freight forwarding and port operations.
Education
Degrees, certifications, and relevant coursework
MCM D. A. V College
Bachelor of Computer Application, Computer Application
2020 - 2023
Pursued a Bachelor of Computer Application degree from MCM D. A. V College from 2020 to 2023.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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