Nirajan Adhikari

Delivered high-touch customer and visitor relations support across strategic, high-security ADNOC corporate and operational sites. Managed incoming calls, general inquiries, and executive administrative requests with efficiency, maintaining complete client discretion and security protocol compliance.

Managed front-desk operations and administrative support across strategic sites, including ADNOC PLQ, PMT, Asab, and Al Dhafra Air Base. Ensured strict adherence to high-security protocols while coordinating daily logistics and site communications.

Managed client relations, scheduling, and database accuracy to support sales and operations.

Managed client intake, telephone inquiries, scheduling, and customer database updating using CRM systems. Addressed client complaints and service inquiries in person and via telephone, directly boosting client retention and overall satisfaction.

Provided end-to-end concierge, assistance, and group facilitation services for international clients, consistently earning 5-star reviews for attentiveness and service quality. Handled real-time client problem resolution, schedule adjustments, emergency response coordination, and hospitality arrangements.

Provided authorized professional tour and trekking services with international travel logistics, client communication, and safety.

Handled patient flow, appointment scheduling, and administrative documentation.

Welcomed patients, managed daily queue flow, handled phone inquiries, scheduled appointments, and organized service documentation.

Bachelor of Business Studies (BBS) degree from Patan Multiple Campus, Nepal.

Pursued a Bachelor of Business Studies (BBS) at Patan Multiple Campus, Tribhuvan University.