Rajat Maharjan
@rajatmaharjan1
Detail-oriented office administrator with travel and customer-service expertise.
What I'm looking for
I am a dynamic, detail-oriented professional with hands-on experience in office administration, tour operations, and customer service across Kathmandu-based organizations.
Over multiple roles I improved daily operations, enforced standards and regulatory guidelines, and supported teams with documentation, reports, and proposals that informed planning and decision-making.
I have direct experience coordinating tours, handling customer concerns, performing front-line service, and managing office workflows while meeting tight deadlines and maintaining excellent attendance.
I bring strong communication, time-management, multitasking, and problem-solving skills, plus experience with MS Excel, presentation design, and basic graphic design to support marketing and joint initiatives.
Experience
Work history, roles, and key accomplishments
Office Administrator
Himalayan Yokpu Foundation
Jun 2024 - Jan 2025 (7 months)
Coordinated administrative tasks, managed records and reports, supported graphic design for marketing, and collaborated with sister companies on joint projects to ensure smooth office operations.
Office In-charge
Pharma Marketers Pvt. Ltd.
Apr 2020 - Oct 2022 (2 years 6 months)
Oversaw office operations under regulatory standards, met tight deadlines in a fast-paced environment, and applied critical thinking to resolve operational issues while maintaining excellent attendance.
Tour Officer
Crystal Nirvana Treks & Expeditions Pvt. Ltd.
Apr 2018 - Mar 2020 (1 year 11 months)
Managed daily tour operations, improved task efficiency through rapid learning, and provided responsive customer service including handling escalations and flexible shift coverage.
Education
Degrees, certifications, and relevant coursework
Kathmandu Academy of Tourism and Hospitality
Bachelor's Degree, Travel and Tourism Studies
Completed a Bachelor's degree in Travel and Tourism Studies with a focus on tourism operations and hospitality management.
Kathmandu Valley College
+2, Higher Secondary Education
Completed higher secondary (+2) studies at Kathmandu Valley College.
Shine Model School
SEE, Secondary Education
Completed the Secondary Education Examination (SEE) at Shine Model School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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