Nine Tails
@ninetails
Product & technology executive building AI-native products that make complex tech feel invisible.
What I'm looking for
I’m a Product & Technology Executive building AI-native products, intelligent systems, and consumer experiences that make complex technology feel invisible. Over 17+ years, I’ve led multidisciplinary teams across Product, Engineering, Design, Data, and Operations in consumer software, fintech, marketplaces, healthtech, robotics, and blockchain.
Most recently, I’ve been the Chief Product & Technology Officer (CPTO) at Sophon Labs, where I led Product, Engineering, Design, Data, and DevRel during a post-fundraising growth phase. I delivered 10+ consumer and infrastructure products, operationalized a node ecosystem rollout supporting the distribution of 29% of total token supply, and reduced infrastructure and operational costs by approximately $800K annually through architecture optimization, vendor consolidation, AI-assisted workflows, and organizational restructuring.
Before that, as VP of Product and Head of Product Delivery at Matter Labs / zkSync, I acted as a cross-functional bridge between Research, Engineering, Product, and Business teams—helping evolve the ecosystem into the Elastic Chain model. Earlier, I scaled product orgs as Head of Product at Zenklub (10x app active users, 11x revenue) and guided product transitions in decentralized and blockchain ecosystems at Aragon, then started as a Founder / CEO building a musician community platform.
Experience
Work history, roles, and key accomplishments
Chief Product & Technology Officer
Sophon Labs
Oct 2025 - Present (8 months)
Led Product, Engineering, Design, Data, and DevRel (up to 14 people) during Sophon’s post-fundraising growth phase, overseeing ecosystem infrastructure, consumer products, onboarding/identity systems, and internal AI initiatives. Delivered 10+ consumer and infrastructure products, supported a node ecosystem rollout reaching 29% of total token supply distribution, and reduced infrastructure/operati
Vice President of Product
Matter Labs
Jul 2024 - Oct 2025 (1 year 3 months)
Drove product leadership during a key scaling period for ZKsync, improving organizational alignment, prioritization, and execution across Research, Engineering, Product, and Business teams. Supported the evolution toward the Elastic Chain ecosystem model by translating zero-knowledge infrastructure concepts into practical ecosystem and business opportunities.
Head of Product Delivery
Matter Labs
Oct 2022 - Jul 2024 (1 year 9 months)
Owned product delivery for ecosystem and infrastructure initiatives tied to the Elastic Chain transition and acted as a technical/product counterpart for ecosystem partners adopting ZKsync infrastructure. Helped introduce stronger planning and prioritization practices in an engineering-heavy organization, improving roadmap clarity and cross-functional execution.
Product Lead
Aragon
Apr 2021 - Oct 2022 (1 year 6 months)
Helped transition Aragon into a more focused, product-driven, and operationally sustainable organization by restructuring teams and introducing stronger product and operational practices. Contributed to a multi-chain product strategy that supported a 10x increase in DAO adoption and expanded beyond a single-ecosystem approach.
Head of Product
Zenklub
Jul 2019 - Feb 2021 (1 year 7 months)
Built and scaled the product organization across web, mobile, B2C, and B2B offerings during Zenklub’s rapid growth phase, defining product vision, operating models, and execution processes. Grew app active users by 10x, company revenue by 11x, improved launch/positioning for B2B (400% demand-side conversion increase), and achieved top App Store/Google Play ratings (4.8/4.7).
Product Consultant
WorkPilots
Nov 2017 - Jan 2020 (2 years 2 months)
Provided consulting to help the company build product capabilities, including UI/UX improvements, development strategy, and engineering hiring support. Focused on practical execution planning to align product goals with engineering capacity.
Product Specialist
Zalando
Jul 2018 - Jul 2019 (1 year)
Worked on internal platform and operational tooling initiatives supporting large-scale content and campaign operations across multiple European markets. Improved content production speed by ~50% through workflow and platform optimizations and contributed to AI-assisted content/outfit generation experimentation initiatives.
Founder / CEO
Fleeber
Jun 2014 - Dec 2018 (4 years 6 months)
Founded and built a social platform and ecosystem for musicians focused on band formation, collaboration, venues, and community engagement, growing to 100k+ musicians and a multidisciplinary founding team. Led product strategy, UX, software development, growth, partnerships, fundraising, and operations; also launched fleeber Studio (SaaS) reaching 20 paying customers.
Product Manager
Aptoide
Jan 2018 - Jul 2018 (6 months)
Led delivery of Catappult, a blockchain-based app distribution and monetization platform for Android developers, coordinating Product, Design, QA, and Engineering teams during a rapid execution cycle. Delivered the platform from scratch in ~5 months and helped shape developer-facing monetization and distribution experiences.
Product Manager
Cittati Tecnologia
Mar 2013 - Nov 2014 (1 year 8 months)
Led product initiatives for mobility and real-time public transportation passenger information systems across mobile, web, and physical information channels. Coordinated rapid delivery cycles with engineering and operational teams and worked directly with government stakeholders and transit operators to support deployment and adoption.
Product Coordinator
MAPS S.A. Soluções e Serviços
Nov 2012 - Mar 2014 (1 year 4 months)
Managed business modeling and development initiatives, fostering innovation and entrepreneurship through lean startup and blue ocean activities. Implemented an internal innovation program for employees and contributed to initiative execution across teams.
Branch Operations Manager
Citi
Feb 2012 - Nov 2012 (9 months)
Managed branch operations for 16 branches (45 employees), reviewing and improving operational processes to maintain high quality while reducing risk and bureaucracy. Developed and implemented an intranet portal to help tellers access process/product/workflow information faster, improving support for sales opportunities.
Senior Planning Analyst
Citi
Jan 2011 - May 2012 (1 year 4 months)
Managed banking operations expense planning and monitoring with a R$120MM/year budget and handled contracts management for bank operations (payments, renewals, supplier rating/evaluation). Led cost-reduction efforts that reduced invoice printing expenses by ~20% (about R$3MM/year) and built KPI dashboards for senior operations leaders.
Senior Operations Analyst
Citi
Jan 2010 - Feb 2011 (1 year 1 month)
Mapped, developed, and improved operational processes to reduce risks, costs, and staffing dedicated to processes while improving service quality. Served as a focal point for restructuring operational process management support and developed system tools and an intranet portal for employee access to process manuals.
Trainee
Citi
Jan 2009 - Dec 2009 (11 months)
Completed a rotational trainee program across multiple banking operations areas, building foundation knowledge across securities and fund services, cash management, ombudsman, treasury operations, and process improvement. Completed six rotations over the year to understand end-to-end operational workflows.
Education
Degrees, certifications, and relevant coursework
Escola Politécnica da USP
Master, Mechatronics
2007 - 2009
Completed a Master program focused on Mechatronics, Ultrasound, and Digital Signal Processing.
Escola Politécnica da USP
Bachelor's degree, Mechatronics, Robotics, and Automation Engineering
2002 - 2006
Earned a Bachelor's degree in Mechatronics, Robotics, and Automation Engineering.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
ramon.techPortfolio
ramon.techJob categories
Skills
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