Nina Israelsen

Redesigned a developer-built insurance SaaS platform into a more usable product by converting complex code into integrated interfaces. Conducts user research and iterative prototyping to validate decisions with technical users and improve AI orchestration accuracy and reduce process errors.

Leading end-to-end design and research for a national SaaS platform serving 2 million users and 18,000 datasets, ensuring secure, compliant access under complex regulations. Co-writer of a UX Playbook, mentoring team members, and facilitating workshops. Planning strategies and user research, delivering analysis, journey maps, and reports.

Led end-to-end UX research and design for a national data-sharing SaaS platform serving 2M+ users and 18,000 datasets. Delivered workshops, journey mapping, and heuristic evaluations while ensuring secure, compliant access across regulated frameworks.

Led end-to-end UX research and design for a national SaaS platform serving 2M+ users and 18,000 datasets. Ensured secure, compliant access across complex regulatory frameworks and co-authored the GLA UX Playbook to set organisation-wide UX standards.

Leading UX/UI design initiatives in check out, collaborating closely with 10 developers, QA (quality assurance), cross-functional teams, customer support, marketing and product managers. Ideate and design improvements and deliver presentations to stakeholders. Mentoring senior stakeholders in user research and UX Design. Leading research projects, executing various research methods

Collaborated as part of a six-member design team on a project with Creative Navy, within the context of King's College London
▪ The entire team worked end-to-end on healthtech project, which include user research, ideation, sketching, wireframes, prototyping, UI
design and presentation

Led a comprehensive research project, delivering findings and recommendations involving 30,000 users. Conducted user interviews and visited dental practices. Enhanced UX/UI design of live product. Utilised design systems and created design components. Collaborated with global teams in an agile cross-functional environment in 6 countries.

Designed conceptual website and app for internal loyalty program pitch. Designed UX/UI improvements on the live products, achieving an 80% conversion increase. Mapped out booking site to identify flows and IA (Information Architecture). Collaborated internationally in agile cross-functional teams. Utilised design system.

Delivered UX/UI improvements on a live travel booking product, contributing to an 80% increase in conversion. Created conceptual design for a loyalty program that led to the formation of a new team and product.

Redesigned a complex medical start-up as the sole designer. Introduced new architecture, enhancing user experience and user interface on live product. Developed style guides and design systems for consistent visual identity and user experience across application. Collaborated with a compliance officer to secure six accreditations, including NHS Digital (National Health Service) and WCAG (Web Conte

Founder and designer of start-up. Multilanguage reminder app to enhance the quality of life for families and children. Led end-to-end design and launch of the product. Conducted comprehensive user research projects (qualitative & quantitative) and actively did ideation, UX design, interaction design, sketching, wireframing, UI design, prototyping and testing of the app. Collaborating with external

Designed and launched a multilanguage productivity app that achieved 5-star App Store ratings. Led the full project and collaborated with agencies across Europe and Asia.

Creative innovator and designer of greenfield health app to improve quality of life and reduce risk of serious illness. Led and actively performing end-to-end design process, such as user experience design, user research, user interface design, prototyping and information architecture. Conducted national and international user research using field studies, observations, usability testing and inter

Founded and designed a greenfield health app recognised with two Danish government innovation grants. Conducted national and international user research and collaborated with doctors, patients, and Danish Ministries to deliver an app endorsed by healthcare specialists and recommended to patients.

Responsible for client meetings, design (UX/UI) and collaborated with external companies. End-to-end design process, encompassing wireframing, ideation, prototyping, and conducting user research. Experienced in collaborating with clients across different industries and sizes, including e-commerce, associations and clinics. Held workshops for clients in UX/UI design principles and guest instructor

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Activities and societies: Service design, innovation, presentation, ideation

Master of Science in Design Innovation.

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Activities and societies: AI applications · AI ethics · Artificial neural networks · Chatbots Deep learning · Machine learning · Natural language processing · Watson Studio

Completed IBM Artificial Intelligence Fundamentals (6-course series) and IBM Enterprise Design Thinking certificates.

Grade: Distinction

Postgraduate certificate in User Experience Design awarded with Distinction.

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Activities and societies: Programming, development, design, usability, user experience, software engineering, organisation, Design patterns

Advanced diploma in Computer Science completed as a 2.5-year full-time programme.

Professional Diploma in UX Design delivered by the UX Design Institute in partnership with Glasgow Caledonian University.

Completed multiple Interaction Design Foundation courses including AI for Designers, UX Management, Usability Testing, and Mobile UX.

Postgraduate Certificate in User Experience Design covering UX principles and practical methods.

Completed multiple Interaction Design Foundation courses including Artificial Intelligence Fundamentals, User Research – Methods and Best Practices, UX Management: Strategy and Tactics, Dynamic User Experience, Web Design for Usability, Conducting Usability Testing, Mobile User Experience, and UX Design Circuit.

Completed General Assembly coursework related to user experience and practical UX design skills, including participation in UX Design Circuit-related training.

Completed an MSc in Design Innovation at Maynooth University (May completion noted).

Completed an MSc in Design Innovation at Maynooth University.

Grade: Postgraduate Distinction

Completed a UX Design certificate at King's College London, receiving a Postgraduate Distinction.

Completed a PGCert in User Experience Design at Falmouth University.

Completed a Professional Diploma in UX Design through the UX Design Institute / Glasgow Caledonian University pathway.

Completed a Professional Certificate focused on Designing for Accessibility.

Completed a PGCert in User Experience Design at Falmouth University.

Completed an Advanced Diploma in Computer Science at Northern University College Denmark.

Completed a Professional Certificate focused on Designing for Accessibility through the UX Design Institute / Glasgow Caledonian University pathway.

Completed an Advanced Diploma in Computer Science at Northern University College (Denmark).