Nikolina Slavkovic
@nikolinaslavkovic
I build responsive client experiences through CRM, scheduling, and lead generation.
SerbiaWhat I'm looking for
I've supported luxury car transportation clients at Globalkom / VIP Global, resolving inquiries, monitoring ride statuses, coordinating with drivers, and managing logistics, scheduling, and reservations for a seamless client experience.
At PTD Fitness, I scheduled one-on-one coaching calls across UAE markets, managed Instagram DMs, and generated qualified leads that improved conversion rates by 20%. I also created social content that increased engagement and drove 15% more traffic to the brand's social pages.
My experience also includes seven years as an Engoo online English tutor, where I created tailored lessons and built supportive relationships with learners. I'm bilingual, detail-focused, adaptable, and comfortable supporting fast-paced remote teams.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Globalkom / VIP Global
Jan 2022 - Present (4 years 7 months)
Delivering outstanding customer service by responding to inquiries and resolving issues concerning luxury car transportation services. Managing logistics, scheduling, and reservations.
Education
Degrees, certifications, and relevant coursework
Nikolina hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
SerbiaAuthorized to work in
Job categories
Skills
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