Looking for a job

Isidora Kočović

@isidorakoovi

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I support customers and students through clear communication, tailored guidance, and practical problem-solving.

Serbia

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What I'm looking for

I'm seeking an entry-level customer support, marketing, online tutoring, or content writing role where I can contribute to a dynamic, results-driven team and grow professionally.

I've supported customers at a local store, handling inquiries, complaints, order issues, product restocking, inventory tracking, and team communication.

I also delivered tailored English lessons for elementary and high school students, creating learning materials and adapting my teaching style to build engagement and progress.

As a Standard Arabic tutor, I helped first-year university students strengthen their writing, reading, grammar, academic performance, and confidence.

I'm looking to bring my communication, organization, critical thinking, and customer-facing experience to an entry-level customer support, marketing, online tutoring, or content writing role.

Experience

Work history, roles, and key accomplishments

Customer Service Assistant

Local Store

Jan 2022 - Dec 2025 (3 years 11 months)

Assisted customers with inquiries, complaints, and order issues. Managed product restocking, inventory tracking, and team communication, building strong interpersonal skills through daily face-to-face interaction.

Customer Service Communication Skills Problem Solving Inventory Management Team Communication

English Tutor

Self Employed

Jan 2020 - Dec 2023 (3 years 11 months)

Delivered tailored English lessons for elementary and high school students, focusing on grammar, reading comprehension, writing, and exam preparation. Adapted teaching styles to student needs and developed learning materials.

English Tutoring Grammar Reading Comprehension Writing Exam Preparation Adaptability material development

Arabic Tutor

Self Employed

Jan 2019 - Dec 2021 (2 years 11 months)

Provided Standard Arabic tutoring to first-year university students, focusing on writing, reading, and grammar. Helped students improve academic performance and confidence.

Arabic Tutoring Writing Reading Grammar

Education

Degrees, certifications, and relevant coursework

Faculty of Philology

Bachelor's Degree, Oriental Studies

2018 - 2021

Studied Arabic language, literature, and culture in the Department for Oriental Studies.

Gimnasium Kraljevo

High School Diploma, Languages and Social Science

2014 - 2018

Completed secondary education with a focus on languages and social sciences, including courses in Serbian, English, German, Latin, psychology, sociology, philosophy, and logic.