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Nikolina Franovic

@nikolinafranovic

Pharmacy Technician at Apoteke Holos, Zeta Pharm, Pharma Cosmetics, Help, assisting customers and handling prescriptions accurately.

Montenegro
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What I'm looking for

I’m seeking a remote Customer Service & Reservations role where I can use my customer-service and administrative skills and learn new reservation and customer-management systems.

At Apoteke Holos, Zeta Pharm, Pharma Cosmetics, Help, I worked directly with customers and patients, responding to individual enquiries and providing accurate information about pharmaceutical products.

I handled prescriptions, customer information, records and documentation with care, following established procedures and professional standards. I’m looking to bring my customer-service and administrative experience to a remote Customer Service & Reservations role.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Montenegro logoUM

University of Montenegro

Bachelor's, Biology

Activities and societies: Practical university experience with microbiological analyses, samples and basic laboratory techniques.

Bachelor-level studies in Biology, final year.

SS

Secondary Medical School

Pharmacy Technician, Pharmacy

2014 - 2018

Pharmacy Technician secondary education from 2014 to 2018.

Tech stack

Software and tools used professionally

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