Open to opportunities

Angelika Kqiku

@angelikakqiku

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Motivated operations professional with strengths in administration, logistics, retail management, and customer service.

Montenegro

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What I'm looking for

I am seeking operational roles where I can apply my logistics, administrative, and retail management experience in a collaborative, process-oriented team with opportunities for growth.

I am a motivated and versatile operations professional with hands-on experience in administration, retail management, logistics, and customer service across Germany and Montenegro. I consistently deliver high-quality results through strong organization, multitasking, and attention to detail.

My background includes roles in mail sorting, manufacturing support, security and administrative assistance, store management, guest services, and warehouse logistics, where I improved processes, managed teams, and upheld quality and safety standards.

I bring reliable leadership, clear communication, and practical problem-solving to roles that require coordination, customer focus, and operational discipline. I thrive in environments that value efficiency, teamwork, and continuous improvement.

Experience

Work history, roles, and key accomplishments

Mail Sorting Clerk

Deutsche Post

Apr 2024 - Sep 2025 (1 year 5 months)

Organized and sorted high volumes of mail efficiently and accurately, ensuring timely distribution while maintaining quality standards and meeting throughput targets.

Sorting Mail Logistics Time Management Quality Control Teamwork Attention To Detail Microsoft Office

Manufacturing Assistant

TempoZeitarbeit / Seeberger / Bosch

May 2020 - May 2021 (1 year)

Supported manufacturing operations across contract assignments, performing assembly and production tasks while collaborating with teams to meet production quotas and quality standards.

Manufacturing Assembly Teamwork Safety Procedures Microsoft Office

Security Officer / Administrative Assistant

Kenf GmbH

Jul 2019 - Mar 2020 (8 months)

Maintained safety and order in facilities, responded to incidents and provided customer support, and performed office tasks including filing, scheduling, and correspondence.

Security Operations Incident Response Customer Service Office Administration Scheduling Communication

Store Manager

TEDİ

Apr 2019 - Jul 2019 (3 months)

Supervised daily store operations, managed scheduling, inventory and training, and implemented customer service strategies that increased sales and improved team performance.

retail management Inventory Management Staff Training Scheduling Sales Growth Customer Service Leadership

Guest Services Associate

LEGOLAND Deutschland

Apr 2018 - Nov 2018 (7 months)

Assisted guests with inquiries, handled bookings and coordinated with departments to ensure excellent service during events and peak periods.

Guest Service Customer Support Communication Problem Solving

Warehouse Logistics Specialist

Coltene Whaledent GmbH

Sep 2016 - Feb 2017 (5 months)

Coordinated incoming and outgoing goods, performed documentation and quality checks, and operated warehouse systems to track inventory while ensuring safety compliance.

Warehouse Management Inventory Control WMS Compliance Documentation