Nikola Validzic

I’m a Key Account Manager and Partner Account Manager who enjoys building strong, long-term client relationships while keeping day-to-day operations running smoothly. I bring a practical, service-minded approach developed across customer support, event work, and hands-on technical tasks.

In my role at Best Lead d.o.o., I was responsible for sales activities in SOHO and VSE segments and managed key business clients in the SME segment. I communicated with partners, supported them directly, participated in sales strategy development and execution, and negotiated and maintained client relationships.

I’ve also supported teams and customers in fast-moving environments—supervising team operations at Telemach Hrvatska d.o.o. and providing customer support as well. Earlier experience includes customer-facing hospitality and tourist work, where I organized activities and handled service responsibilities with consistency and care.

Beyond sales, I’m comfortable with technology and documentation: I prepared computers for resale, installed software, and worked with hardware installation, Microsoft Office, typing, and document creation. I value continuous self-improvement and learning, and I communicate confidently in English.