Open to opportunities

Shrutika Khanna

@shrutikakhanna

Message

Experienced administrator and program director skilled in research, operations, and digital marketing.

India

Message

What I'm looking for

I seek a role combining administration, research and digital program management where I can lead projects, improve processes, and drive measurable operational impact.

I am an energetic, result-oriented administrator with over 14 years of experience across administration, HR generalist functions, business research and analysis, and digital marketing. I specialize in data management, MIS reporting, and competitive data collection to convert raw data into actionable insights.

As a Program Director, I lead end-to-end research studies, publish industry reports and company profiles, and manage multi-platform digital communications and website content to align with organizational priorities. I take full responsibility for report quality, deadlines, and stakeholder deliverables.

In prior administrative and PA roles I managed day-to-day operations, vendor management, procurement, travel and event logistics, onboarding/offboarding, and attendance tracking, while supporting senior management with presentations and reporting. I have experience organizing workshops, webinars, and conferences and handling logistics for guests and participants.

I bring a proactive, learning-oriented approach, strong relationship management, and a track record of implementing process controls to reduce costs and improve operational efficiency. I seek roles where I can combine administration, research, and digital program management to drive measurable impact.

Experience

Work history, roles, and key accomplishments

Current

Program Director

Current

Federation of Indian Mineral Industries

Oct 2023 - Present (2 years 8 months)

Lead research, data management and digital marketing initiatives, delivering industry reports, company profiles and sustainability project documentation while managing events and supporting recruitment and top-management administrative tasks.

Business Research Data Management Digital Marketing Report Writing Event Management MIS Stakeholder Management Content Development

Administrative Officer

Federation of Indian Mineral Industries

Apr 2019 - Sep 2023 (4 years 5 months)

Managed day-to-day administration including procurement, vendor management, travel logistics, onboarding support and maintenance of attendance and financial follow-ups to improve operational efficiency.

Procurement Vendor Management Travel Coordination Onboarding Administrative Operations Reporting

Personal Assistant

Federation of Indian Mineral Industries

Jul 2010 - Mar 2019 (8 years 8 months)

Provided executive support including calendar management, meeting coordination, travel arrangements and minute-taking to senior staff, ensuring timely documentation and logistical support.

Calendar Management Meeting Coordination Minute Taking Documentation Executive Support Communication Scheduling

Customer Care Officer

Convergys India Services

Aug 2008 - Nov 2009 (1 year 3 months)

Handled customer calls to resolve disputes and maintained operational data and reports to support service quality and operations between 2008 and 2009.

Customer Support Dispute Resolution Reporting Data Entry Issue Tracking

HR Recruiter

Opus Info Solutions

Dec 2006 - Jul 2008 (1 year 7 months)

Conducted client interactions, candidate screening from job portals, interview coordination and managed onboarding formalities to fill roles efficiently from 2006 to 2008.

Recruitment Interview Coordination Client Management Onboarding Job Portals

HR Trainee

Spenta Consultants Pvt. Ltd.

Jun 2006 - Nov 2006 (5 months)

Supported screening and shortlisting of resumes, interview scheduling, verification and maintaining candidate databases during a trainee role in 2006.

Database Management HR & Administration