At Altera Digital Health, I’m the day-to-day technical and commercial partner for cloud-hosted enterprise healthcare clients, owning major-incident root-cause analysis and helping turn recurring issues into preventive actions.
As Monitoring Lead, I tuned thresholds and suppression policies across enterprise monitoring scenarios, cutting recurring alerts by 175+ within 30 days and reducing false positives by 30–100%. I also designed AI-powered tools for AppDynamics root-cause analysis and anomaly detection, and Citrix logon performance analysis.
