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Nikhil ChikteNC
Looking for a job

Nikhil Chikte

@nikhilchikte

Customer support candidate interested in chat and email support, with internship experience validating data and preparing clear reports.

India
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What I'm looking for

I’m interested in chat and email customer support, focusing on understanding customer questions, communicating clearly in writing, and providing accurate, helpful responses. I’m willing to learn CRM and helpdesk tools and work according to US business hours.

At Unified Mentor, I worked with datasets, maintaining accuracy through data cleaning, validation, and structured reporting.

I prepared concise documentation and presented findings through interactive dashboards, while reviewing information and flagging unusual patterns for further validation.

On my Factory-to-Customer Shipping Route Efficiency Analysis project, I organized and analyzed shipment records, checked data quality, and presented findings in a filterable dashboard with supporting documentation.

I’m interested in chat and email customer support, where I can understand customer questions and provide clear, accurate responses. I’m comfortable with written English, email writing, computer applications, and Excel, and I’m willing to learn CRM and helpdesk tools.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Sagar Institute of Science and Technology logoST

Sagar Institute of Science and Technology

B.Tech, Computer Science and Engineering

Grade: 7.41 CGPA

B.Tech in Computer Science and Engineering from SISTec, Bhopal (RGPV), with a CGPA of 7.41, completed in 2026.

Cisco Networking Academy logoCA

Cisco Networking Academy

Cisco Python Essentials 1 & 2, Computer Science

Completed Cisco Python Essentials 1 and 2, Cisco Data Analytics, and MS Excel Certification.

Cisco Networking Academy logoCA

Cisco Networking Academy

Cisco Data Analytics, Data Analytics

Completed Cisco Data Analytics certification.

Microsoft logoMI

Microsoft

MS Excel Certification, Computer Applications

Completed MS Excel certification.

Tech stack

Software and tools used professionally

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