NUNidhin User
@nidhinuser
Dynamic Quality Assurance Specialist with expertise in document management.
SingaporeWhat I'm looking for
I am a dynamic Quality Assurance Specialist with a decade of experience in document management and compliance. My expertise includes implementing document control procedures that ensure accuracy and security, as demonstrated in my role as a Customer Process Manager at SgT Group, where I successfully reduced document retrieval time by 30% and maintained a 100% success rate in document control audits.
I possess strong skills in regulatory compliance, auditing, and document retrieval, and I am adept at training staff on document control processes. My commitment to maintaining confidentiality and safeguarding sensitive information aligns perfectly with the requirements for the Document Controller position. I am eager to leverage my extensive experience to contribute to effective document management and operational excellence.
Experience
Work history, roles, and key accomplishments
Customer Process Manager
SgT Group
Jan 2022 - May 2023 (1 year 4 months)
As a Customer Process Manager, I implemented a new document numbering system that reduced document retrieval time by 30%. I ensured compliance with industry regulations, achieving a 100% success rate in audits, and developed training sessions to enhance staff competency in document control.
Customer Process Supervisor
SgT Group
Jul 2018 - Jun 2021 (2 years 11 months)
In my role as Customer Process Supervisor, I managed a centralized document control database, achieving a 50% reduction in retrieval time. I implemented a revision tracking system and conducted audits, ensuring a 95% accuracy rate in documentation.
Customer Process Coordinator
SgT Group
Apr 2014 - Jul 2018 (4 years 3 months)
As a Customer Process Coordinator, I developed work instruction documentation and training materials, enhancing team performance and reducing unnecessary work by 50%. I streamlined document control processes to improve efficiency and data integrity.
Education
Degrees, certifications, and relevant coursework
CUCoventry University
Master of Science, Engineering
2009 - 2010
Pursued a Master of Science, gaining advanced knowledge in engineering principles and practices, with a focus on research and development.
VUVIT University
Bachelor of Technology, Mechanical Engineering
2004 - 2008
Completed a Bachelor of Technology in Mechanical, focusing on the principles of mechanical engineering, design, and manufacturing processes.
Tech stack
Software and tools used professionally
Availability
Location
SingaporeAuthorized to work in
Job categories
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