Nicol Tamayo
@nicoltamayo
I build workflow automations and technical support solutions for operational efficiency.
ColombiaWhat I'm looking for
At Aceros Mapa SA, I implemented production workflow automations in n8n and Power Automate for customer service and user support. I also built automated solutions including a WhatsApp customer-service assistant, an AI-assisted hardware diagnostic flow, and an IT ticket-management tool.
I provide end-to-end technical support, preventive and corrective maintenance, hardware and software diagnostics, and user-access management. I work with Java, C#, ASP.NET Core, HTML5, CSS3, local networks, Fortigate firewalls, and OpenAI-integrated conversational systems.
Experience
Work history, roles, and key accomplishments
Practicante de Transformación Digital
Aceros Mapa SA
Feb 2026 - Aug 2026 (6 months)
Implemented workflow automations in n8n and Power Automate for production environments, improving efficiency in customer service and support processes. Provided technical support, preventive and corrective maintenance, and managed user access and security controls.
Education
Degrees, certifications, and relevant coursework
Institución Universitaria Marco Fidel Suárez
Bachelor of Engineering, Systems Engineering
Pursuing a degree in Systems Engineering with expected graduation in August 2026.
Tech stack
Software and tools used professionally
Availability
Location
ColombiaAuthorized to work in
Job categories
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