AI Process Automation Specialist. I design, build and run conversational AI agents (WhatsApp, Facebook, Instagram and Messenger), Retell AI voice agents and n8n workflows with REST APIs, webhooks and JSON connected to the CRM. I created and developed CRM Arya and OCP Arya, an omnichannel CRM and contact center with KPIs and speech analytics, in production at a cardiology clinic with HL7 FHIR integration. Background in IT support. Three Oracle AI certifications. Based in Bogotá, Colombia (UTC-5); open to remote or hybrid work. Spanish native, English intermediate.
Looking for a job
Nicolas Oviedo
@nicolasoviedo1
AI Process Automation Specialist (n8n, AI Agents, CRM Integrations)
ColombiaExperience
Work history, roles, and key accomplishments
AI
AI Process Automation Specialist
Asellerator Inc.
Dec 2024 - Sep 2026 (1 year 9 months)
Automation and AI for operational, commercial and customer service processes. Designed n8n workflows with REST APIs and webhooks; created and developed CRM Arya and OCP Arya, an omnichannel CRM and contact center; built conversational AI and Retell AI voice agents. At Cardionet (in production): CRM, OCP, AI agents and IHCE integration. Clients: Coca-Cola, Avicampo, CBC, Frayco (PRESTO), Cardionet.
DS
Soporte y validación técnica
Document Colombia S.A.S.
Oct 2023 - Feb 2024 (4 months)
Administré el laboratorio de pruebas tecnológicas, ejecuté pruebas de hardware y software, brindé soporte técnico a usuarios finales y gestioné inventarios de activos tecnológicos.
IS
Soporte técnico TI
Ingeniería Networking y Operaciones S.A.S.
Feb 2020 - Nov 2022 (2 years 9 months)
Brindé soporte técnico integral de TI, presencial y remoto, incluyendo sistemas operativos, redes, correo corporativo, impresión y móviles.
Education
Degrees, certifications, and relevant coursework
SENA
Tecnología en Análisis y Desarrollo de Software, Software Development
2024 -
Pursuing a degree in Technology in Analysis and Software Development, ongoing since October 2024.
SENA
English Does Work Work I and II, English
Completed English Does Work Work I and II as part of language training.
Availability
Looking for a job
Location
ColombiaAuthorized to work in
Salary expectations
30k+ USD
Social media
Job categories
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