Nicoll Pulido
@nicollpulido
Experienced social communicator and journalist with a focus on digital marketing.
What I'm looking for
I am a Social Communicator with over 7 years of experience in strategic communication, digital marketing, product management, and business development. My expertise lies in designing and implementing effective communication and marketing strategies tailored for both internal and external audiences. I have successfully led projects that significantly increased user retention, social media engagement, and customer satisfaction, showcasing my ability to drive results through innovative solutions.
Throughout my career, I have held various roles that allowed me to hone my skills in digital product management, public relations, and data analysis. I pride myself on my leadership capabilities, having led multidisciplinary teams to achieve project goals while maintaining a strong focus on organizational well-being. My creative potential and crisis management skills have been recognized, enabling me to ensure project continuity and success even in challenging situations.
Experience
Work history, roles, and key accomplishments
Product and Quality Director
Sportyeah
Aug 2024 - Apr 2025 (8 months)
Led a team of 11 developers to ensure product quality and evolution, reducing critical errors by 15%. Supervised the application through frequent testing, improving product stability by 20%. Collaborated with UX/UI design and development teams to enhance user experience, increasing user acceptance and satisfaction by 25%.
Producer
Canido
Aug 2023 - Feb 2024 (6 months)
Directed executive production of projects, aligning them with company vision and objectives, increasing client satisfaction by 25%. Supervised project execution, ensuring coherence and quality while reducing delivery times by 20%. Managed budgets efficiently, optimizing resources and achieving 15% profitability.
Senior Communications Analyst
BDO
May 2021 - Jan 2023 (1 year 8 months)
Managed the company’s social media, increasing engagement and followers by 25%. Updated and optimized the website, enhancing user experience and online visibility by 20%. Created compelling content for social media and other channels, increasing audience participation by 30%.
Communications Specialist
Petra Group
Feb 2018 - Apr 2019 (1 year 2 months)
Implemented technical strategies in social media management, resulting in a 25% client retention rate. Produced corporate content that reached 30% of internal and external audiences. Planned and executed corporate events, achieving a 20% successful participation rate.
Education
Degrees, certifications, and relevant coursework
Universidad Politécnico Grancolombiano
Social Communication and Journalism, Social Communication and Journalism
Studied Social Communication and Journalism.
Corporación Cicce
Customer Loyalty, Customer Loyalty
Completed a course on Customer Loyalty.
Unipanamericana Fundación Universitaria
Excel, Excel
Completed a course on Excel.
Universidad de los Andes
Leadership Styles: Options for Advancing Complex Challenges, Leadership Styles
Completed a course on Leadership Styles: Options for Advancing Complex Challenges.
IE Business School
Integrated Marketing Communications, Integrated Marketing Communications
Completed a course on Integrated Marketing Communications.
HubSpot
Inbound, Inbound
Completed a course on Inbound.
Digital Ad Certificate
Digital Marketing, Digital Marketing
Completed a course on Digital Marketing.
Colsubsidio Technological Education - CET
Excel, Excel
Completed a course on Excel.
Cymetria and Colsubsidio Technological Education – CET
Digital Marketing, Digital Marketing
Completed a course on Digital Marketing.
Colsubsidio Technological Education - CET
Business English – Intermediate Level (40%), Business English
Completed a course on Business English – Intermediate Level (40%).
Availability
Location
Authorized to work in
Skills
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