China Simmons

I've supported patients and healthcare teams at The Villages Health and Citrus Cardiology, maintaining electronic records, updating demographics, documenting encounters, and managing high-volume phone and documentation workflows.

I've worked with eClinicalWorks, Availity, Cerner, Athena, Salesforce, and Five9 to verify insurance and pharmacy information, scan and index medical documentation, perform quality reviews, and protect confidential patient information.

In remote healthcare data coordination and medical billing documentation roles, I've handled chart review, appointment scheduling, coordination of benefits, claims support, payment processing, and EHR updates while meeting productivity and accuracy goals.