Nicolas Menges

Played a key role in driving sales operations and process optimization for the DACH region within a fast-growing e-mobility company, with a strong focus on performance improvement, system transformation, and cross-functional collaboration.

• Led the enablement of Sales Representatives, improving ramp-up time, performance, and overall team efficiency through structured training and continuous supp

Transformational Leadership & Coordination:
Massive impact on the performance & efficiency levels of Sales Agents.

Encouraging training, motivation, morale & performance of Sales Representatives through a variety of mechanisms; challenging them to take greater ownership for their work & understanding their strengths & weaknesses which allows aligning them with tasks that boost their performance &

B2B, B2C, B2B2C charging solutions. Today’s sales channel comprises OEMs, Leasing companies, Fleets, electric utilities, partners, direct sales & more.

Expertise in Home Site Evaluation. Groundbreaking Consultation regarding current subsidies, customers needs & appropriate offer creation via CRM Tools. Passionate about Process Optimization for the purpose of a smooth customer journey & therefore

• Cold calling
• Data acquisition, maintenance & preparation (CRM)
• Identification & addressing of relevant contacts (B2B/ B2C)
• Analysis of personnel needs & consulting
• Order management and offer creation via Salesforce
• Close collaboration with the Marketing and Operations department

• Worked in the field of logistics

• Identification and addressing of relevant contacts(CRM): Data acquisition, maintenance and preparation
• Stakeholder and Market Research
• Implementation of acquisition projects: Cold calling, Newsletters, Social Advertising
• Content Management: conception, creation and distribution of targeted newsletters with a newsletter tool
• Success control and evaluation of newsletter performance

• Sales, customer service, accounting

Guest Service Lead @ Messe Gastronomie Hannover GmbH:
• Catering, Service, Logistics
• Implementation of event standards (e.g. customer service, hygiene)
• Ensuring smooth performance in all service areas

• Consulting: Individual Investments, Insurance, Financial and Asset Planning
• Growth and Client Acquisition: cold calling, management of client appointments
• Evaluation of individual needs, corresponding consultation and concept development

• Sales, Warehouse management, Storefront design

• Hands-on project: Discount Strategy Analysis — data processing, cleaning, and storytelling using Python (Pandas) and data visualization (Seaborn, Matplotlib)
• Performed data analysis, A/B testing, and SQL-based querying to extract business insights
• Built interactive dashboards and visualizations using Tableau for BI
• Implemented supervised, unsupervised, and generative AI models
• Developed

• MAJOR in International Management (IM):
Foundations of IM, National & Corporate Cultures, Fundamentals of Decision Making, Planning & Leadership, Globalization & Corporate Social Responsibility, International Strategic Mgmt

• MINOR in Finance:
Basics Banking & Bank Mgmt, Bank Controlling, Corporate Finance, Private Banking, Derivatives & Asset Mgmt

• Business Administration Basics:
General Bus