Open to opportunities

Diana Alejandra Terraza Lopez

@dianaalejandraterraz

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Data Analyst with expertise in financial and customer data analysis.

Germany

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What I'm looking for

I am looking for a role that allows me to apply my analytical skills in a collaborative environment, focusing on process optimization and data-driven decision-making.

I am a Master’s in Industrial Engineering with over 6 years of experience specializing in financial and customer data analysis. My journey has been marked by a commitment to turning complex data into actionable insights, driving efficiency and strategic decisions in various industries. Recently, I completed a Data Analytics certification at Masterschool, where I honed my skills in advanced analytics to solve real-world business challenges.

Throughout my career, I have developed data-driven solutions and models, collaborating with professionals in the gaming and fintech sectors. My work as a Data Scientist Intern involved applying machine learning techniques and analytics to enhance business processes. I have a proven track record of improving client retention and optimizing workflows through data analysis, which has led to significant increases in efficiency and customer satisfaction.

I am passionate about leveraging my analytical expertise to optimize processes and automate workflows in a data-driven environment. I thrive in collaborative settings and am eager to contribute to innovative projects that challenge the status quo.

Experience

Work history, roles, and key accomplishments

Current

Data Scientist Intern

Current

Webeet

May 2024 - Present (1 year 4 months)

Developed data-driven solutions and models as part of a real-world internship program. Collaborated with professionals from the gaming and fintech industries to apply machine learning and analytics.

Data Wrangling Data Modeling Data Visualization Machine Learning Python

Volunteer

GWK Gemeinnützige Werkstätten Köln GmbH

Jul 2021 - Feb 2023 (1 year 7 months)

Researched and optimized production processes, supported individuals with disabilities, and contributed to the migration of physical data to a comprehensive Excel database, enhancing data accuracy. Improved proficiency in the German language.

Process Optimization Data Migration Excel German Language

Senior Account Executive

Av Villas Bank

Jan 2018 - Mar 2019 (1 year 2 months)

Conducted portfolio analysis using financial and customer data to refine fund placement strategies. Utilized SQL and data visualization to track customer acquisition metrics, identifying key growth opportunities.

Financial Data SQL Data Visualization Customer Acquisition

Senior Services Manager

BBVA Bank

Jul 2013 - May 2017 (3 years 10 months)

Led a customer segmentation initiative by analyzing transaction data, improving service efficiency and reducing response times by 20%. Enhanced data quality by implementing CRM and Excel-based automation, increasing reporting accuracy by 15%.

Customer Segmentation CRM Excel Automation Data Quality Tableau

Education

Degrees, certifications, and relevant coursework

Masterschool

Data Analytics Certification, Data Analytics

2024 - 2025

Successfully graduated from Masterschool's advanced technology training, where I utilized SQL, Python, Tableau, and AWS to address real-world data analysis and machine learning challenges.