Nicolas Bulacio

- Progressively assumed ownership of core Operations responsibilities within the Grants Council, transitioning from Operations Lead support to Operations Specialist in 9 months.
- Coordinated cross-functional workflows across Grants Council stakeholders, the Developer Advisory Board, Milestones & Metrics, applicants, the Optimism Foundation, and platform teams.
- Owned operational trackers, public

- Designed, developed, refined, and documented gameplay features and systems throughout the project lifecycle.
- Translated the Game Director's vision into clear requirements and implementable game systems, working closely with multidisciplinary teams to ensure consistent execution.
- Coordinated with UX/UI, Audio, Programming, QA, and other teams to communicate requirements, identify dependencies

- Performed functional and exploratory testing across game features and systems, identifying defects and usability issues before release.
- Created detailed, reproducible bug reports that enabled efficient investigation and resolution by development teams.
- Collaborated with designers and developers to investigate complex issues, propose solutions, and prioritize fixes within project timelines.

- Provided operational and user support across policy issues, bug investigations, exploit reports, account/item recovery, and abuse cases.
- Investigated user-reported issues, coordinated with internal teams, and communicated resolutions to players.
- Analyzed player feedback and satisfaction to identify opportunities for improvements to game mechanics and player experience.
- Proposed and support