Clara Haluro
@clarahaluro
I turn customer signals into prioritized POS product improvements and reliable releases.
What I'm looking for
At Bodega AI, I own the backlog, release quality, customer operations, and partner-facing product definition for a POS SaaS platform, reporting directly to the CEO.
I’ve created 134 and owned 125 tracked issues across POS, Web Portal, QA Automation, and integration workstreams. I also analyzed 8,500+ support conversations, turning customer feedback into prioritized product and process improvements.
Previously at Invenco by GVR, I facilitated Scrum, Kanban, SAFe, and CI/CD practices while helping teams transition from Waterfall to Agile. I coached 20+ team members, supported 95% on-time delivery, and improved team satisfaction by 25%.
My background includes hands-on QA for SaaS, payments, and mobile games, including Panda Pop and Harry Potter: Hogwarts Mystery. I bring product ownership, testing, support operations, and facilitation together to help teams deliver better customer outcomes.
Experience
Work history, roles, and key accomplishments
Product Operations Lead
Bodega AI
Jan 2026 - Present (8 months)
Owns product backlog for a POS SaaS platform, including triage, requirements definition, and prioritization. Executes functional, exploratory, and regression testing, and leads customer operations and partner management.
Education
Degrees, certifications, and relevant coursework
Universidad Nacional de las Artes
Bachelor of Arts, Writing Arts
Bachelor of Arts in Writing Arts from Universidad Nacional de las Artes, completed in 2021.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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