Nicola Heron
@nicolaheron
Dedicated cleaner with strong customer service and teamwork skills.
United KingdomWhat I'm looking for
I am a highly motivated individual with a strong work ethic and a passion for delivering exceptional service. As a dedicated cleaner with experience in various settings, including hospitals and retail environments, I pride myself on my attention to detail and ability to maintain high standards of cleanliness. My experience has taught me the importance of teamwork and effective communication, allowing me to build lasting relationships with colleagues and clients alike.
Throughout my career, I have successfully managed multiple responsibilities, from cleaning hospital wards to assisting customers in retail. I am committed to continuous learning and development, having completed several online courses in health and safety, food safety, and hospitality. My goal is to leverage my skills and experience to contribute positively to a team while ensuring a clean and safe environment for all.
Experience
Work history, roles, and key accomplishments
Temporary Cleaner
Asda
Apr 2021 - Nov 2022 (1 year 7 months)
Managed comprehensive cleaning operations across all areas of a large retail store, including customer-facing zones, staff facilities, and petrol stations. Ensured high standards of hygiene and cleanliness were maintained throughout the premises.
Cleaner
Dhs Handyman
Jan 2021 - Apr 2022 (1 year 3 months)
Provided thorough post-construction cleaning services for various job sites, ensuring each project met stringent cleanliness and presentation standards. Collaborated closely with a team of joiners to deliver impeccably finished work.
Domestic Cleaner
Monklands Hospital
Aug 2019 - Dec 2020 (1 year 4 months)
Performed extensive cleaning duties within hospital wards, including patient rooms, restrooms, and medical staff areas, adhering strictly to health and safety protocols. Assisted patients with meal service, taking orders and distributing food and beverages.
Sales Assistant
Becogent
Apr 2012 - Feb 2015 (2 years 10 months)
Processed customer orders and payments for catalog sales, managing a high volume of transactions efficiently. Provided attentive customer service, assisting shoppers with product inquiries and ensuring a positive retail experience.
Education
Degrees, certifications, and relevant coursework
Airdrie Academy
GCSE, Mathematics
Grade: 3
Completed GCSEs in various subjects including Maths, English, Home Economics, and Biology. Developed foundational academic skills across these disciplines.
Airdrie Academy
GCSE, English
Grade: 2
Completed GCSEs in various subjects including Maths, English, Home Economics, and Biology. Developed foundational academic skills across these disciplines.
Airdrie Academy
GCSE, Home Economics
Grade: 2
Completed GCSEs in various subjects including Maths, English, Home Economics, and Biology. Developed foundational academic skills across these disciplines.
Airdrie Academy
GCSE, Biology
Grade: 2
Completed GCSEs in various subjects including Maths, English, Home Economics, and Biology. Developed foundational academic skills across these disciplines.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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