At Bnp Paribas Fortis, I supported the development of a Group tool for Cost Allocation, analyzed needs for the MOA, and carried out functional integration tests against customer requirements. I also designed end-user documentation and participated in developing training sessions for key users.
As a Process Analyst at Bnp Paribas Fortis, I worked on operational risk process improvement for Corporate Business BE, evaluating AS-IS and TO-BE data and transaction tools. My earlier experience includes supporting clients in financial management and improving call-center processes; I recently trained as a Business Analyst ICT at Technobel.
