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Nickson mwok

@nicksonmwok

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ICT officer delivering technical support, networking, systems administration, and web development for public service.

Kenya

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What I'm looking for

I’m looking for a role where I can deliver consistent ICT support, strengthen security and systems reliability, and apply my web and database skills to improve efficiency and innovation. I value clear processes, teamwork, and measurable impact.

I am an ICT professional focused on leveraging technology to improve organizational efficiency, security, and innovation. I currently work as a Casual ICT Officer for the County Government of West Pokot, with a consistent, reliable approach to delivering dependable user support.

I provide technical user support including software installation and configuration, computer troubleshooting and maintenance, and coordinating repairs with vendors. I also support, train, and manage computer information systems, including Windows Server for users’ management and a revenue collection system.

Beyond support work, I handle report preparation such as formatting and binding of financial statements, and I supervise and train ICT students on industrial attachment. I bring web development skills using PHP, HTML, CSS, JavaScript, and MySQL, plus data analysis and database setup, management, and maintenance.

Experience

Work history, roles, and key accomplishments

Current

Casual ICT Officer

Current

County Government of West Pokot

Jan 2022 - Present (4 years 6 months)

Provided technical user support including software installation/configuration, hardware troubleshooting and coordinating repairs with vendors, remote support, and computer networking. Supported and managed computer information systems (including Windows Server for users’ management and a revenue collection system) and prepared, formatted, and bound financial statements.

Technical Support Installation Software Configuration Remote Support Computer Networking Systems Administration Windows Server Revenue Collection Financial Statements Vendor coordination Training And Supervision

PTA Teacher

Manian Primary School

Taught and mentored pupils by instilling good morals, assigning responsibilities, and teaching English, Science, and Social Studies. Planned and engaged pupils in sports activities and mentored pupils through clubs and societies.

Teaching Lesson planning Classroom Guidance English Teaching Science Teaching Social Studies Sports Mentoring Club And Societies Support Student Responsibility Management

Education

Degrees, certifications, and relevant coursework

ALISON Empower Yourself

Diploma, Information Systems and Organization Strategy

2020 - 2022

Grade: Distinction

Completed a Diploma in Information Systems and Organization Strategy with a Distinction. Program focused on applying information systems concepts to organizational strategy.

The Co-operative University of Kenya

Diploma, Information Technology

2018 - 2020

Grade: Upper Credit

Completed a Diploma in Information Technology with an Upper Credit. Covered foundational information technology skills and applications.

Chewoyet National School

Kenya Certificate of Secondary Education (KCSE), Secondary Education

2013 - 2017

Completed the Kenya Certificate of Secondary Education (KCSE) at Chewoyet National School. This represents secondary education coursework and examinations.

Chepkono Primary School

Kenya Certificate of Primary Education (KCPE), Primary Education

2004 - 2012

Completed the Kenya Certificate of Primary Education (KCPE) at Chepkono Primary School. This represents primary education coursework and examinations.