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@nickierahensley
I am a Top Secret–cleared ITOM and security assessor driving compliant IT asset management.
United StatesI am a Top Secret–cleared IT professional specializing in ServiceNow ITOM (SAM/HAM/Discovery), security control assessments, and Epic software deployment across hospitals and medical sites. I hold CASP+ and CySA+ certifications and focus on optimizing IT asset and license management to meet federal standards like NIST RMF and FISMA.
I produce actionable insights through dashboards and reports, collaborate with stakeholders in Agile/Scrum environments, and lead remediation and audit preparation to close compliance gaps. I seek roles where I can support federal and healthcare clients by automating asset management, improving operations, and strengthening security posture.
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Work history, roles, and key accomplishments
American
Jan 2023 - Present (2 years 10 months)
Supported IT operations in compliance with federal standards by tracking and reporting software/hardware assets, assisting remediation tracking and audit preparation, and coordinating with stakeholders to address security findings.
Atrium
Jan 2021 - Jan 2023 (2 years)
Configured and maintained ServiceNow ITOM (SAM/HAM/Discovery) to track IT assets and licenses and deployed/tested Epic across multiple hospitals to ensure compliance and operational efficiency.
Degrees, certifications, and relevant coursework
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