Open to opportunities

nick gough

@nickgough

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Focused and dependable individual with strong problem-solving skills.

United Kingdom

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What I'm looking for

I am looking for a role that offers growth opportunities and values teamwork.

I am a focused and dependable individual with a strong ability to adapt and solve problems. My experience in customer-facing and operational roles has equipped me with a disciplined work ethic and a genuine commitment to growth and excellence. I pride myself on being a reliable team player who takes initiative and consistently delivers results.

Currently, I work as an E-Commerce Assistant at Heathlake Homewares, where I manage product listings on Amazon, ensuring clarity and accuracy for customers. My previous roles at TK Maxx and Tesco Superstore have honed my customer service skills, allowing me to assist customers effectively and contribute to a positive shopping experience. I thrive in fast-paced environments and am dedicated to maintaining high standards of service.

Experience

Work history, roles, and key accomplishments

Current

E-Commerce Assistant

Current

Heathlake Homewares

Jan 2025 - Present (6 months)

Uploaded product details to Amazon, ensuring clarity, accuracy, and discoverability for customers. Managed stock levels and updated listings to prevent stockouts and overselling.

Amazon Listings Inventory Management order fulfillment E Commerce Operations Stock Control

Retail Associate

TK Maxx

Jul 2024 - Present (1 year)

Assisted customers on the shop floor and at tills, accurately processing payments and handling inquiries. Efficiently restocked products and maintained tidy displays to enhance the shopping experience.

Customer Service Merchandising Sales Product Knowledge

Retail Assistant

Tesco Superstore

Aug 2023 - Present (1 year 11 months)

Welcomed and served customers, accurately handling payments and assisting with inquiries to ensure smooth service. Efficiently restocked shelves and helped customers locate items, often explaining product options.

Customer Service Stocking Teamwork Problem Solving

Education

Degrees, certifications, and relevant coursework

University of Southampton

BA (Hons), Film

Currently pursuing a Bachelor of Arts with Honours in Film, focusing on various aspects of film production and theory. Developing skills in film editing, graphic design, and critical analysis of cinematic works.

Bracknell & Wokingham College

A-Levels, History, Politics & Law

Completed A-Levels in History, Politics, and Law, gaining a strong foundation in analytical thinking and critical evaluation. Developed research and essay writing skills through in-depth study of historical and political concepts.

Edgbarrow School, Bracknell College

GCSEs, English, Maths, History, Geography

Achieved GCSEs in English, Maths, History, and Geography, building a solid academic foundation across core subjects. Developed foundational knowledge and skills in various disciplines, preparing for further education.