Open to opportunities

emily mcnabb

@emilymcnabb

Message

I lead high-volume retail pharmacy operations that improve workflow, safety, and patient care.

United States

Message

What I'm looking for

I'm looking to lead pharmacy operations where I can strengthen workflow, develop teams, uphold medication safety and compliance, and improve patient care through operational excellence.

At Walgreens, I direct daily pharmacy operations, improve prescription workflow through Intercom Plus and Cenfill, and maintain high standards for medication safety, quality assurance, and patient care.

I've progressed from Certified Pharmacy Technician to Pharmacy Operations Manager, processing prescriptions, resolving insurance billing issues, managing inventory, and supporting pharmacists in high-volume retail settings. I lead and develop pharmacy technicians through coaching, hands-on training, feedback, and consistent operational practices.

I also partner with neighboring Walgreens pharmacies to solve workflow and staffing challenges, share best practices, and support company initiatives while keeping service standards strong.

Experience

Work history, roles, and key accomplishments

Current

Pharmacy Operations Manager

Current

Walgreens

Apr 2023 - Present (3 years 5 months)

Direct daily pharmacy operations, ensuring compliance with company policies, HIPAA, and regulations. Lead and mentor pharmacy technicians, optimize workflow using Intercom Plus and Cenfill, and support neighboring pharmacies.