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@ashleycalixte
Patient-focused pharmacy professional with data-driven process optimization and public health research experience.
I am a pharmacy professional and public health researcher with 4+ years improving operational efficiency, patient satisfaction, and program growth through data-backed recommendations. I bring hands-on pharmacy technician experience, patient access leadership, and research roles that informed community-based healthcare models.
Currently earning a Master of Science in Pharmaceutical Affairs and pursuing a Doctor of Pharmacy, I combine clinical operations, data analysis (SPSS, R), and stakeholder collaboration to deliver measurable process improvements and support program expansion.
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Work history, roles, and key accomplishments
Walgreens
Oct 2024 - Aug 2025 (10 months)
Accurately prepared, packaged, and labeled prescriptions while ensuring compliance with state and federal regulations; assisted with inventory management and resolved patient insurance and billing issues to improve pharmacy throughput and patient satisfaction.
Palm Beach Gardens Medical Center
Dec 2022 - Oct 2024 (1 year 10 months)
Developed patient relationships and collaborated with clinical staff while managing account documentation, identifying payer sources, and executing financial clearance and collection processes.
CUNY Graduate School of Public Health
May 2023 - Aug 2024 (1 year 3 months)
Engaged underrepresented communities to gather insights for program development, supported clinicians in designing community-based healthcare models, and managed project budgets and timelines as primary stakeholder liaison.
Assisted site supervisor with daily patient access operations, led process optimization efforts, managed scheduling and reporting, and resolved registration and payer issues to improve operational efficiency.
CUNY Graduate School of Public Health
Aug 2021 - Aug 2024 (3 years)
Conducted research and contributed data-driven policy recommendations to improve healthcare processes and program performance through collaboration with project partners and stakeholders.
Managed patient registration and financial clearance processes, resolved payer and registration issues, and streamlined administrative workflows to increase efficiency and patient satisfaction.
Degrees, certifications, and relevant coursework
Doctor of Pharmacy, Pharmacy
Doctor of Pharmacy candidate expected to complete degree in May 2029 with advanced pharmacy training and clinical preparation.
Master of Science, Pharmaceutical Affairs
Master of Science in Pharmaceutical Affairs completed in May 2025 with emphasis on pharmaceutical policy and data-driven program growth.
Advanced Certificate in Public Health, Health Policy & Management, Public Health
Completed an advanced certificate in Public Health with focus on Health Policy & Management in May 2021, supporting public health program work.
Bachelor of Science, Psychology (Neuroscience Track)
Bachelor of Science in Psychology with a Neuroscience track awarded in December 2019, providing foundation in behavioral science and research methods.
Software and tools used professionally
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